If they look like us, we expect the behavior to be like us

If they look like us, we expect the behavior to be like us. We expect the robot to see the world like us, to understand, to have the appropriate behavior in the right context. But robots can’t see the world like we do. They can't do everything we do. So you feel disappointment. - Jérôme Monceaux

So I tried to find a way to shift the expectation, to project people into an unexpected situation, meeting something they do not know. - Jérôme Monceaux

That's not a dog. That's not a human. That's something else. And then start something that I call the double encounter. I can discover and can be curious about the character, but the character can be curious about me. And then an adventure can start. - Jérôme Monceaux

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Happiness & Satisfaction = Reality - Expectations

Simple math, reduce expectations, increase satisfaction.

And when it's something completely new and unknown.
It's not really that you reduced expectations, but you start from zero, with little or no information.

And then through joint discovery, you find out what the robot can and can't do.

Finding more positives as new capabilities are discovered, and rarely stumbling into a setback since the expectations are really starting from unknown.

Jerome has been down this path before.

Technical capabilities mean nothing if the target audience doesn't feel comfortable engaging.

And the art and science of character creation is well developed.

Enchanted Tools has set up a footprint at Circuit Launch Oakland, so I anticipate more frequent catch ups with Jerome.

Like this week, in San Francisco at the at The Embodied Age: Capturing Value in Mechatronics 2.0, a SF Tech Week production, for a Keynote and a panel discussion.

And then an even larger sample of the 100 slide deck, and the latest version Mirokaï at the Stanford Robotics Center. Thank you Steve and team for hosting. And what a facility, decked out in vignettes that reflect a number of environments and applications, from medical to home, industrial to commercial, kitchen to dance studio, and more.

I asked one of Jerome's engineers... Imagine you have 1,000x the horsepower and storage and network bandwidth, with no increase in power demands or heat or cost, what would you change?

That will be here practically tomorrow.

Exponential curves. Right up there with compound interest. Things change slow, until they change fast. Very fast.

(see my post on the Cray vs your Mobile)

Full length conversation
Jérôme Monceaux: Transforming Robotics with a Touch of Enchantment: Humanoids Summit, hosted by Jeff Frick

#HumanoidRobots #DesignPhilosophy #CharacterDesign #RobotExpectations #AIInteraction #DoubleEncounter #RoboticsInnovation #CuriosityDrivenDesign #UserExperience #EmotionalRobotics #HumanoidsSummit #AI #GenAI #Robotics #Robots #EnchantedTools #Character #Discovery