Let’s figure the outcome out. Work backwards. And then we’ll plug in the tooling. - Dan Barrett
Reach people where they are. Be pragmatic. - Dan Barrett
It’s classic change management, just a different flavor of what we’ve seen before. - Dan Barrett
It’s not magic. It’s machine learning.
And getting people to adopt it is just like any other change management project you’ve ever embarked on.
If it feels overwhelming, that’s partially true — because everybody feels behind.
Think back to when they had to train an entire nation how to operate a rotary dial phone. Started on newsreels in theaters in the ‘30s, and continued well into the television era. We’ve reshaped societies based on changes in technology — from the phone, to the car, to the plane.
It’s happening again.
Invest in the people. Group learning is a big piece of it.
But what’s different than ever before: we work backwards from outcomes, work backwards from objectives, work backwards from intentions — and let the machines (and in this case some help from EGEN) pick the tools, and even operate the tools to a large degree, to help us achieve our objectives.
It’s a very different world we’re entering.
Thanks again to EGEN for inviting us to the EGEN Lounge at Google Cloud Next. Great time. Learned a ton.
Full-length conversation: Driving ROI with Agentic AI: A Discussion with Dan Barrett, Egen YouTube Channel
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