We do want to identify shadow AI users... Let’s hold those people up. Let’s champion them. Course correct them. But again, that’s a transferable skill. - Mark Schwenneker
When folks across the organization think about use cases and areas where automation might help, we need an intake. It does become a flywheel of identifying problems or areas for improvement and automation, holding those up, solving for them, and then repeating it. - Mark Schwenneker
That’s where a partner like Egen comes in and can really put the tools to use, or translate them, as you said, in a meaningful way to actually give that customer what they’re looking for. - Mark Schwenneker
Celebrate shadow AI users?
Didn’t expect that, but makes perfect sense.
It’s a transferable skill, and the earliest adopters are KEY pieces in your broader AI adoption success. Yes, have them play in line with governance and regulation standards. And then have them share what they’re doing and how.
Curiosity is the key.
The tool is an execution detail.
Can’t go wrong starting with Gemini, the foundation model that seems to be everywhere, and leverages so much broad learning, like translation for instance.
Thanks again, Mark.
Full Length Conversation
Why AI success is more about adoption than technology | Google Cloud Next ‘26
Mark Schwenneker sits down with Jeff Frick from the Egen Lounge
#AIAdoption #EnterpriseAI #ShadowIT #AIGovernance #FutureOfWork #AIStrategy #DigitalTransformation #AIImplementation #WorkplaceAI #AILeadership #Automation #Egen
